Privacy Policy
Effective Date: August 2, 2026
1. Introduction
Batkhuleg Auto Service ("we", "our", or "Service Provider") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights when using the Batkhuleg Auto Service mobile application ("Application").
By using the Application, you agree to this Privacy Policy.
2. Information We Collect
Depending on how you use the Application, we may collect the following information.
Personal Information
● Full name
● Phone number
● Email address
● Vehicle information (license plate, make, model, VIN where applicable)
● Service history
● Loyalty program information
● Appointment information
Account Information
If you create an account, we may collect:
● Login credentials
● Authentication tokens
● Account preferences
Device Information
We may automatically collect:
● Device model
● Operating system
● Device identifiers
● App version
● Language settings
Usage Information
We may collect:
● Features used
● Pages viewed
● Session duration
● Crash reports
● Diagnostic information
Location Information
If you grant permission, the Application may collect your location to:
● Find nearby service centers
● Provide roadside assistance
● Improve service recommendations
Location access is optional and can be disabled through your device settings.
3. How We Use Your Information
We use your information to:
● Provide vehicle repair and maintenance services
● Schedule appointments
● Manage customer accounts
● Maintain service records
● Improve customer support
● Process loyalty rewards
● Send appointment reminders
● Notify you about completed repairs
● Improve application performance
● Prevent fraud and abuse
● Comply with legal obligations
4. Legal Basis for Processing
Where applicable, we process personal data based on:
● Your consent
● Performance of a contract
● Compliance with legal obligations
● Legitimate business interests
● Protection of vital interests where required
5. Information Sharing
We do not sell your personal information. We may share information with:
● Authorized service providers
● Cloud hosting providers
● Analytics providers
● Payment service providers
● Government authorities where required by law
All third parties are required to protect your information appropriately.
6. Data Storage
Your information is stored securely using reasonable technical and organizational safeguards. We retain personal information only for as long as necessary to:
● Provide services
● Maintain legal records
● Resolve disputes
● Enforce agreements
7. Data Security
We implement appropriate security measures including:
● Secure servers
● Encrypted communications (HTTPS)
● Access controls
● Authentication mechanisms
● Regular security monitoring
Although we strive to protect your information, no system is completely secure.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
● Access your personal information
● Correct inaccurate information
● Delete your personal information
● Restrict processing
● Object to processing
● Withdraw consent
● Request data portability
● File a complaint with a supervisory authority
Requests may be submitted using the contact information below.
9. Children's Privacy
The Application is not intended for children under the age of 13 (or the applicable age in your jurisdiction).
We do not knowingly collect personal information from children. If such information is discovered, it will be deleted promptly.
10. Third-Party Services
The Application may use third-party services including:
● Firebase
● Google Play Services
● Apple App Store
● Payment providers
● Analytics providers
These providers maintain their own privacy policies.
11. Cookies and Similar Technologies
The mobile application may use:
● Authentication tokens
● Device identifiers
● Local storage
● Similar technologies necessary for application functionality
12. International Data Transfers
Your information may be processed in countries outside your own.
Where required, appropriate safeguards will be implemented to protect your personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be published within the Application.
Continued use of the Application after updates constitutes acceptance of the revised Privacy Policy.
14. Contact Us
If you have questions regarding this Privacy Policy, please contact us:
Batkhuleg Auto Service
Email: marketingmgr.batkhuleg@gmail.com